● Customer case study · Pizzeria · West Vancouver, Canada
How Fresh Bay Pizza Got 350 Direct Orders with a Pizzeria Website and Online Ordering by FoodChow
Fresh Bay Pizza is an Italian-style fast-food spot in Horseshoe Bay village, West Vancouver, Canada. It serves signature pizzas, pasta, salads and bubble tea. Its FoodChow pizzeria website at freshbaypizza.ca sends every Order Now click to its own commission-free FoodChow store.
In short: Using a FoodChow pizzeria website and commission-free online pizza ordering, Fresh Bay Pizza in West Vancouver, Canada has taken 350 direct orders since February 2024. Every Order Now click on freshbaypizza.ca opens its own FoodChow store, saving an estimated CA$2,190 in delivery-app commission.
350
Orders placed on FoodChow
≈ CA$2,190
Commission saved on direct orders
Estimate: 350 orders × $25 average order × 25% typical delivery-app commission
4.0
Google rating, 345 reviews
9
Menu categories on FoodChow
10
Bay signature pizzas
20%
Saving offer on own website
$75
Free delivery threshold on website
Meet the business
Who is Fresh Bay Pizza?
Fresh Bay Pizza sits at 6382 Bay Street in Horseshoe Bay village, West Vancouver, BC. Its website describes it as “our Italian-style fast-food spot in West Vancouver, BC, serving up signature pizzas, pasta, salads, and more.”
The restaurant takes orders for takeaway, dine-in and delivery, and by phone on 778-279-4360. It holds a 4.0 Google rating from 345 reviews. The owner is Pushpinder Joshi.
The menu covers 10 Bay signature pizzas, build-your-own pizza with up to 3 toppings, pasta, salads, wings, dips and a boba bar.
Cuisine
Italian-style pizza, pasta & boba
Type
Pizza takeaway, dine-in & delivery
Location
West Vancouver, British Columbia, Canada
Size
1 outlet
On FoodChow since
February 2024
Owner
Pushpinder Joshi
Pushpinder Joshi
Owner
Before and after
How did Fresh Bay Pizza’s online presence change with FoodChow?
Before FoodChow
Before February 20240
Orders on FoodChow
—
Google reviews
Website
No FoodChow website
Online ordering
No FoodChow store
Search visibility
No ordering links in search
Offers
No online deals
With FoodChow
350
Orders on FoodChow
345
Google reviews
Website
Branded website at freshbaypizza.ca
Built by FoodChow, with the full menu and prices.
Online ordering
FoodChow store
freshbaypizza.foodchow.com, linked from the website’s Order Now page.
Search visibility
4.0 on Google from 345 reviews
A search for the pizzeria shows freshbaypizza.ca first, with Order Now and Menu links.
Offers
Deals and savings
2 slices with a can of pop, a Pizza Party Duo and a 20% saving offer.
Measured change
0 → 350 orders on FoodChow since February 2024
The challenge
What did Fresh Bay Pizza need from online ordering?
Fresh Bay Pizza needed its own website and ordering store, so pizza lovers in Horseshoe Bay could order direct for takeaway or delivery.
A neighbourhood pizzeria
Fresh Bay Pizza serves Horseshoe Bay village from one shop on Bay Street, so every direct order counts.
A wide menu to show
10 signature pizzas, build-your-own pizza, pasta, salads, wings and a boba bar all needed clear prices online.
Three ways to order
Customers take away, dine in or ask for delivery, and phone orders on 778-279-4360 still come in.
Deals that drive orders
Offers like 2 slices with a can of pop and the Pizza Party Duo needed a place where customers can buy them in one tap.
The solution
How did FoodChow build a pizzeria website with online ordering for Fresh Bay Pizza?
FoodChow’s work covers four areas: Online Ordering, a Restaurant Website, Takeaway & Delivery and the customer ordering journey.
A FoodChow pizza store with 9 menu categories, linked from the website’s Order Now page
What is live: a FoodChow store at freshbaypizza.foodchow.com with Deals, Bay Signature Pizza, Make your Own Pizza, Boba Bar, Pastas, Salads, Extras, Dips and Beverages. The Order Now page on freshbaypizza.ca links straight to it, and deals include 2 slices with a can of pop and a buy-one-get-one Pizza Party Duo.
Who built it: the FoodChow team, part of Tenacious Techies, using the FoodChow online restaurant food ordering system & mobile app.
Why it works: customers order straight from the restaurant’s own branded store, not through a marketplace. Delivery, takeaway and dine-in orders land in one FoodChow dashboard with instant order notifications, and built-in offers and coupons bring customers back.
0 → 350
Orders on FoodChow since February 2024
Menu snapshot · names and prices from freshbaypizza.ca, 14 Oct 2026
How the website connects to ordering
freshbaypizza.ca
Brand website, built by FoodChow
Menu page
Signature pizzas, pasta, salads, boba
Order Now page
Opens the FoodChow store
FoodChow store
9 categories, deals, build your own
Offers
20% saving offer, free pizza sign-up
Newsletter
10% off for subscribers
Google search for “freshbay pizza”: the Fresh Bay Pizza profile shows 4.0 stars from 345 Google reviews, with Order collection and Order delivery buttons, and freshbaypizza.ca as the first web result. See Google’s guide to how local search ranking works.
A branded website at freshbaypizza.ca, built by FoodChow
What can be verified: freshbaypizza.ca has a full menu with prices, from $28.00 signature pizzas to $7.00 bubble tea, and its Order Now page opens the FoodChow store.
Why it matters: the website gives the pizzeria its own home online, and every Order Now click lands on its own FoodChow store instead of a marketplace. See how the FoodChow restaurant website and marketing tools work, and visit the live site at freshbaypizza.ca.
Verified snapshot: freshbaypizza.ca, checked 14 October 2026.
10
Bay signature pizzas
9
Store categories
$28
Large signature pizza
One FoodChow store for takeaway and delivery orders
How it works: customers open freshbaypizza.foodchow.com, add items to the cart and check out for takeaway or delivery. Delivery and takeaway orders arrive in the same FoodChow dashboard, with an instant notification for the team. The website offers free delivery on orders from $75.
Verified page: Fresh Bay Pizza on FoodChow, which lists takeaway, delivery and table booking.
Outlets: Fresh Bay Pizza has 1 outlet, at 6382 Bay Street, West Vancouver, BC V7W 2G9.
Order types
Takeaway, dine-in and delivery
Order online at freshbaypizza.foodchow.com
Free delivery from $75
Phone: 778-279-4360
From craving to slice: how a Fresh Bay Pizza order moves
Customers start on freshbaypizza.ca, tap Order Now and finish on the FoodChow store. The steps below show how it works for the customer.
Order types
Takeaway, dine-in and delivery
• Takeaway from 6382 Bay Street
• Delivery, free on orders from $75
• Dine-in at the Horseshoe Bay shop
On the menu
Pizza, pasta and boba
The FoodChow store has 9 categories, listing:
Where to find it
Horseshoe Bay, West Vancouver
One shop in Horseshoe Bay village, covering:
1 · Visit the website
Customers open freshbaypizza.ca and tap Order Now.
2 · Pick a pizza
Choose a signature pizza, a deal, or build your own with up to 3 toppings.
3 · Choose how to get it
Select takeaway or delivery, then check out.
4 · Order reaches the kitchen
The order lands in the FoodChow dashboard with an instant notification for the team.
Results at a glance
What results did Fresh Bay Pizza get with FoodChow?
Orders on FoodChow
350
Baseline
0 before FoodChow
Result
350 since Feb 2024
Commission saved (estimate)
≈ CA$2,190
Baseline
CA$0 before FoodChow
Result
350 orders × CA$25 × 25%
Commission saved per year (estimate)
≈ CA$820
Baseline
CA$0 before FoodChow
Result
350 orders in 973 days, annualised
Lessons for pizzerias
What can your pizzeria learn from Fresh Bay Pizza?
Fresh Bay Pizza shows how a single-outlet pizzeria can build a steady flow of direct online orders without relying on delivery apps. Four practices from its FoodChow setup apply to any pizza restaurant in Canada.
Send every Order Now click to your own store
Linking the website's Order Now page directly to a branded ordering store keeps each order off marketplaces and free of commission. Fresh Bay Pizza has taken 350 direct orders this way since February 2024.
Make deals easy to buy
Combos such as 2 slices with a can of pop or the Pizza Party Duo sell best when customers can add them to the cart in one tap. List deals as their own category at the top of the ordering menu.
Show the full menu with clear prices
Pizza buyers compare options before they order. A complete menu with prices, from CA$28 signature pizzas to CA$7 bubble tea, answers their questions without a phone call.
Give customers a reason to order direct
A website-only saving, free delivery from CA$75 and a newsletter discount reward customers for ordering direct instead of through a delivery app. Fresh Bay Pizza uses all three on freshbaypizza.ca.
FAQs
Fresh Bay Pizza case study FAQs
What FoodChow products does Fresh Bay Pizza use?
A FoodChow pizzeria website at freshbaypizza.ca and commission-free online ordering for takeaway and delivery.
How many online orders has Fresh Bay Pizza received?
350 orders through its FoodChow store since February 2024, up from 0.
How much commission has Fresh Bay Pizza saved?
About CA$2,190, estimated as 350 orders × CA$25 average order × 25% typical delivery-app commission.
Can a pizzeria in Canada take orders without delivery apps?
Yes. Fresh Bay Pizza's Order Now button opens its own FoodChow store, so takeaway and delivery orders come in direct.
Does FoodChow charge commission on direct orders?
No. Direct orders carry no marketplace commission, so the pizzeria keeps the full order value and the customer data.
