Personal Information We Collect:

We collects several types of information regarding our Guest User and Register Users: We collects personally identifiable information from our users. The personal information collected by us mainly consists of Contact Details (i.e. Email Address, Contact Number), Personal Details (i.e. User Name), Billing Details (i.e. Physical Billing address, Payment Method, Transaction Details), User Preferences (i.e. Preferences of order method, Time-zone, Language), User Comments (i.e. Feedback, Complain). We collect information so that you can place order, request information and support and make product suggestions.

Our website and mobile application use forms to collects information. We receive and store your information you enter on our website or mobile applications, five us any other way like email, telephone or other communications with our customer service team. If you contact us for support, we will keep an internal records for that also.

How We Use the Information We Collects:

Information will be used to process your order and to manage your account. We will use your information to contact you in response of your suggestion or query, regarding the functionality changes to our products, any special offers which will be suitable to you and changes in Privacy Policy.

We used to communicate with you through emails, messages or call. We use emails to confirm orders placed by you or to send information requested by you. We are also providing email links to contact us directly. We are eager to reply you for your message. The information which you have send to us may be reviewed, discarded or used. These information may be used to improve our Website, Application, Product and Services.

To process your order we may send your information to credit reference and fraud prevention agencies.

Cookies:

A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. We are not storing any cookies to browser by code, its browsers feature to store cookies by clicking on save password.

Security:

We believe the security of your information is a serious issue and we are committed to protecting the information we receive from you. We take precautions to protect your information. We use security measures to protect against the loss, misuse or alteration of the information under our control. When you submit sensitive information via website or application, your information is protected both online and offline. Whenever you enter sensitive information on our forms, the information is encrypted using MD5 and transmitted to us in a secure way. While we use encryption to protect your sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personally identifiable information are kept in a secure environment. We will retain personal information only as long as our business needs require. We will then destroy or render unreadable any such information upon disposal. However, we do not guarantee that unauthorized access will never occur. Users who have registered to the site agree to keep their password in strict confidence and not disclose such password to any third party.

Sharing Information with Third Party:

We may share information about you to third parties to provide various services on our behalf to fulfil your request (i.e. to ship your order, to process credit card payments, serving advertisements, conducting surveys, Customer relationship managements, performing analysis of our service). We will only share information about you that is necessary for third party to provide the requested service. These third parties are prohibited from retaining, sharing, storing or using your personally identifiable information for any other purpose. This policy does not apply to information that you provide to any third party such as restaurants at which you make reservation and/or pay through our services and social network that you use in connection with our services.

Using Instagram

“FoodChow Restaurant Manager” app is available to all restaurants owner. Restaurant owner can use this app to manage restaurant details, manage orders, setting up all menus, handling payment, delivery method and so many other features.

We provide feature of Restaurant Photos where restaurant owner can upload photo for their menu,food and ambience.

We are using Instagram API to allow restaurant owner to login into his Instagram account and upload his Instagram photos for menu,food and ambience photos.

Information collection and Use
We collect and use your information to provide feature of uploading photos using Instagram account. We do not disclose your private information to any third party apps.

Changes in Privacy Policy:

We reserve all rights to modify this Privacy Policy at any time according to our need. Our Privacy Policy may changes from time to time and all updates will be posted on this Website. Our Privacy Policy may be change according to changes in law, our features and services, advances in technology. Please visit our Privacy Policy page with periods of time for update in Privacy Policy. Please review our Privacy Policy carefully. Our continued use of the Services following the posting of changes to Privacy Policy will constitute your consent and acceptance of those changes.

Site Notice Information pursuant to Sect. 5 German Telemedia Act (TMG)
Managing Director: Jigar Doriwala
Tenacious Techies Pvt. Ltd.
9th Floor, Office - B/912, International Commercial Center, Majura Gate Surat, Gujarat, India - 395002
Contact Phone: +91261 4039450
E-mail: support@foodchow.com
GSTIN Number : 24AAHFT2819D1ZF
Person responsible for editorial: Jigar Doriwala

Disclaimer:

The contents published on this Website(Newsletter and Tenacious Techies Pvt. Ltd. social media channels)have been carefully researched, but we assume no liability for the correctness and topicality of those.

Copyright and image:

Rights: All written content and those containing images are subject to Indian copyright law, so that exploitation of this requires the prior written consent of the author and companies we are partnering with.

No legal:

Advice Data protection advice does not constitute legal advice within the meaning of the Legal Services Act.

EU dispute resolution The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. Our e-mail address can be found above in the site notice. Dispute resolution proceedings in front of a consumer arbitration 2 / 4 board We are not willing or obliged to participate in dispute resolution proceedings in front of a consumer arbitration board.

The protection of your personal data is important to us. In our privacy policy we provide information about the purposes we process your data; on what legal basis this is done and what rights and claims you have in this context.

Information Provided as Mandated by Article 13 GDPR If this is your first interaction with us, Art. 12, 13 GDPR mandates that we make available to you the following mandatory data protection related information: If you are contacting us via website or e-mail, we will process your personal data only if we have a legitimate interest in the processing of this data (Art. 6(1)(f) GDPR), if you have consented to the processing of your data (Art. 6(1)(a) GDPR), if the processing of the data is required for the development, establishment, content or modification of a legal relationship between you and our company (Art. 6(1)(b) GDPR) or if any other legal provision permits the processing of this data. Your personal data will remain in our possession until you ask us to delete the data, or you revoke your consent to store the data or if the purpose the data stored is required for no longer exists (e.g., once your request has been conclusively processed). This shall be without prejudice to any compelling statutory provisions – in particular tax and commercial law-based retention periods. You have the right to at any time receive free information concerning the origins, recipients and purpose of your data archived by us. You also have a right to object, to data portability and a right to log a complaint with the competent supervisory agency. Moreover, you can demand the correction, eradication and, under certain circumstances, the restriction of the processing of your personal data. For more details, please consult our Data Privacy Policy (https://www.foodchow.com/privacy-policy).