Personal Information We Collect:
We collects several types of information regarding our Guest User and Register Users:
We collects personally identifiable information from our users. The personal information
collected by us mainly consists of Contact Details (i.e. Email Address, Contact
Number), Personal Details (i.e. User Name), Billing Details (i.e. Physical Billing
address, Payment Method, Transaction Details), User Preferences (i.e. Preferences
of order method, Time-zone, Language), User Comments (i.e. Feedback, Complain).
We collect information so that you can place order, request information and support
and make product suggestions.
Our website and mobile application use forms to collects information. We receive
and store your information you enter on our website or mobile applications, five
us any other way like email, telephone or other communications with our customer
service team. If you contact us for support, we will keep an internal records for
How We Use the Information We Collects:
Information will be used to process your order and to manage your account. We will
use your information to contact you in response of your suggestion or query, regarding
the functionality changes to our products, any special offers which will be suitable
We used to communicate with you through emails, messages or call. We use emails
to confirm orders placed by you or to send information requested by you. We are
also providing email links to contact us directly. We are eager to reply you for
your message. The information which you have send to us may be reviewed, discarded
or used. These information may be used to improve our Website, Application, Product
To process your order we may send your information to credit reference and fraud
A cookie is a piece of data stored on a site visitor’s hard drive to help us improve
your access to our site and identify repeat visitors to our site. Cookies can also
help customize the site for visitors. Personal information cannot be collected via
cookies and other tracking technology, however, if you previously provided personally
identifiable information, cookies may be tied to such information. We are not storing
any cookies to browser by code, its browsers feature to store cookies by clicking
on save password.
We believe the security of your information is a serious issue and we are committed
to protecting the information we receive from you. We take precautions to protect
your information. We use security measures to protect against the loss, misuse or
alteration of the information under our control. When you submit sensitive information
via website or application, your information is protected both online and offline.
Whenever you enter sensitive information on our forms, the information is encrypted
using MD5 and transmitted to us in a secure way. While we use encryption to protect
your sensitive information transmitted online, we also protect your information
offline. The computers/servers in which we store personally identifiable information
are kept in a secure environment. We will retain personal information only as long
as our business needs require. We will then destroy or render unreadable any such
information upon disposal. However, we do not guarantee that unauthorized access
will never occur. Users who have registered to the site agree to keep their password
in strict confidence and not disclose such password to any third party.
Sharing Information with Third Party:
We may share information about you to third parties to provide various services
on our behalf to fulfil your request (i.e. to ship your order, to process credit
card payments, serving advertisements, conducting surveys, Customer relationship
managements, performing analysis of our service). We will only share information
about you that is necessary for third party to provide the requested service. These
third parties are prohibited from retaining, sharing, storing or using your personally
identifiable information for any other purpose. This policy does not apply to information
that you provide to any third party such as restaurants at which you make reservation
and/or pay through our services and social network that you use in connection with
“FoodChow Restaurant Manager” app is available to all restaurants owner. Restaurant
owner can use this app to manage restaurant details, manage orders, setting up all
menus, handling payment, delivery method and so many other features.
We provide feature of Restaurant Photos where restaurant owner can upload photo
for their menu,food and ambience.
We are using Instagram API to allow restaurant owner to login into his Instagram
account and upload his Instagram photos for menu,food and ambience photos.
Information collection and Use
We collect and use your information to provide feature of uploading photos using
Instagram account. We do not disclose your private information to any third party
carefully. Our continued use of the Services following the posting of changes to
to us or reach out to us using following contact details.
B-912, International Commerce Center, Near Kadiwala School, Majura Gate, Surat –
Contact Number: +91-9979619126, +91-261 4039450
Level 17-08, Avenue Crest, No. 2, Jalan Jubli Perak 22/1 Seksyen 22, 40300, Shah
Alam, Selangor, Malaysia
Contact Number: +60-350333527, +60-167088853