In recent years, the Online Food Ordering Business has reached its highest peak. All the restaurants are moving from taking orders manually via phone call to taking orders online. Many newly open restaurants are also focusing on having an attractive website and mobile application of their restaurants. Most of the restaurants have started an online ordering system for their restaurant. But many restaurants have failed to get fruitful results from their online food ordering service.

Features of online food ordering are complex sometimes. And, there are plenty of reasons and factors behind the failure of their online food ordering business. So, today in this article we are going to discuss some of the main factors by which you can prevent the failure of your online food business.

Running behind the quantity

In the beginning, many of the restaurants only looked for getting more orders. By taking too many orders together, some restaurants fail to manage it. Due to the pressure of too many orders, restaurant management does not take care of the quality of food because they have to deliver the orders in a given period.

Hence, when any of the customers order the food from your restaurant they will look for the taste and quality of your food. It is your responsibility to satisfy the expectations of the customer. If you fail somewhere to give them the best quality of food experience, you might lose the customer permanently. This is where all the restaurants lack.

Solutions :

  • Work on quality control
  • Use the data analytics tool
  • Feature local and seasonal food
  • Use healthy ingredients
  • Take orders accordingly
  • Focus on getting loyal customers

Irregular Delivery

Unreliable delivery can be a great loss to your business. Moreover, people hate when their food arrives late. And, late delivery can happen because of traffic, weather conditions, failed delivery attempts, vehicle breakdown, lost packages, technology issues, and much more.

Solutions :

  • Set minimum/maximum delivery time
  • Set delivery in stages
  • Trained Drivers
  • Updating Systems
  • And prepare for Holidays

Poor User Experience

Many times it is difficult to manage the websites or applications with a large number of data of all the varieties of cafes and restaurants in it. Thus, sometimes a hungry customer not able to select what to eat because he/she is overwhelmed by many options of food. So, if we talk about payment, many restaurants won’t accept multiple payment methods which also can lead to a huge drop in sales.

Solutions :

  • Giving food suggestions to the customers
  • Give multiple payments options
  • User-friendly website or application
  • Instant Online Support System


Marketing is a very important factor for your online food ordering business. Therefore, you can gain potential customers with the help of Restaurant Marketing Solutions. The audience will go for what they see or hear the most. Instead, you have to show the people that how your restaurant and online services are better than your competitors. So, you have to invest your time, money, and energy in marketing if you want to grow your business.

Solutions :

  • Decide target audience
  • Write Blogs
  • Be Active on social media
  • Instant Online Support System
  • Affiliate Marketing
  • Sharing Videos

Non-SEO-friendly Websites

Nevertheless, it is very important nowadays to make our websites SEO-friendly. And, most people won’t scroll down more, they only go for the top 2 or 3 websites. Hence, by using Search Engine Optimization(SEO) you can take your websites to the top of the search engines and increase the quality of traffic on your website.

Solutions :

  • Avoid duplicate content on your website
  • Target Keywords
  • Give internal links
  • Answer to the comments
  • Try to get more reviews and testimonials from your customers

Choose The Best Technology Partner

If you are a restaurant owner and wish to start an online ordering system for your restaurant, you have to choose the best technology partner and invest the money in the website or mobile application. So, many people hire a freelancer and end up getting the worst and useless website or mobile application.

Solutions :

  • Find out the company’s experience
  • Take reference from the other companies
  • Ask for testing the product
  • Effective Collaboration
  • Honest Communication
  • Testimonials


Online food ordering haves a great future ahead. Thus, if you want to start up your online food ordering system that does not fail. Also, Foodchow is fastest growing and best online food ordering system that allows you to get free ordering system of your own with zero risks. We also gives other online Food Business Opportunities.


So, I will recommend you to join FoodChow more details to visit and start growing your restaurant business.


He is the founder of Tenacious Techies, a leading digital agency servicing clients across the world. Till date, he has helped hundreds of businesses in developing their own website, app ideas and digital marketing. Jigar is a foodie and have developed FoodChow to help restaurants owners to grow their profit and sales. If you are looking to start your own online businesses or want to take your existing business online, contact him today.
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