15 Must-Have Features for Pizza Ordering System

If you’re looking for a convenient and efficient way to order pizza, pizza-ordering software can make it easier to manage your orders. From inventory tracking options to customer loyalty rewards, find out what features you should be looking for in the perfect pizza ordering software.

Customizable Menu Builder - Pizza Ordering System

Customizable Menu Builder.

An efficient pizza ordering software should feature a customizable menu builder, allowing you to make price adjustments or add discounts for specific items. 

This allows you to quickly respond to customer demands and keep up with the ever-changing market trends. It also helps simplify the decision-making process by enabling customers to place orders quickly, which increases efficiency and speed.

payment processing system - Pizza Ordering System

Payment Processing System.

A payment processing system is a necessary component of any pizza-ordering software. It should allow customers to pay for their order with the form of payment they prefer, whether it be debit or credit card, Apple Pay, Google Pay, Venmo, PayPal, or another accepted method. 

The system should also give customers the option to pay at the restaurant upon pickup or delivery. Additionally, it should store customer information securely so that future orders can be completed rapidly and easily.

Automated Pricing Calculators - Pizza Ordering System

Automated Pricing Calculators.

An automated pricing calculator is an important feature to have in your pizza-ordering software. The algorithm should take the type of pizza, size, and any desired toppings into account to accurately calculate prices. 

This is beneficial for customers as they can see the cost of their order before it is placed. It is also beneficial for shop owners as it eliminates the time and hassle associated with manually calculating every order.

Ability to store customer infomation and prefences - Pizza Ordering System

Ability to Store Customer Information and Preferences.

Customers should be able to store their contact information, address, and any other relevant data in the pizza ordering software. 

This allows for quicker future orders since customers won’t have to enter this information repeatedly every time they place an order. 

It also allows customers to store their preferred toppings, sauces, and size so that they can easily reorder their favorite combinations with just a few clicks.

Oder and Delivery Tracking Feature - Pizza Ordering System

Order and Delivery Tracking Features. 

Pizza ordering software should also have tracking features that enable customers to track their orders from start to finish. 

This includes order status messages (i.e., “order received”, “food prepared”, etc.) and real-time updates about delivery so customers know exactly when their orders will arrive. This feature greatly reduces customer frustration since they don’t have to constantly call the store for updates on their orders.

An online ordering system for restaurants must be needed for features like tracking orders and delivery to improve customer experience and efficiency.

Mobile app - Pizza Ordering System

Mobile app

A mobile app can make it easier for customers to place orders on the go. The app should be easy to use and allow customers to place orders quickly and easily. The app should also be available on both iOS and Android platforms.

push notifications - Pizza Ordering System

Push notifications

Push notifications can help keep customers informed about their orders. The system should send push notifications to customers when their orders are being prepared, when they are out for delivery, and when they have been delivered. This will help customers stay up-to-date on the status of their orders.

Order history - Pizza Ordering System

Order history 

Customers should be able to view their order history and reorder previous orders. The system should store customers’ order history and allow them to reorder previous orders with ease. This will help customers save time and make the ordering process more convenient.

discount and promotion - Pizza Ordering System

Discounts and promotions

It can help attract new customers and retain existing ones. The system should offer discounts and promotions on a regular basis to encourage customers to place orders. The system should also be able to handle coupon codes and other promotional offers.

customer support - Pizza Ordering System

Customer support

The system should have a customer support feature to help customers with their orders. And, the system should provide customers with a way to contact customer support, such as a phone number or email address. The system should also have a knowledge base or FAQ section to help customers find answers to common questions.

Menu management - Pizza Ordering System

Menu management

The system should have a menu management feature to help restaurant owners manage their menus. And, the system should allow restaurant owners to add, remove, and edit menu items with ease. The system should also be able to handle different menu categories and pricing options.

invertory management - Pizza Ordering System

Inventory management

This system should have an inventory management feature to help restaurant owners manage their inventory. The system should allow restaurant owners to track their inventory levels and receive alerts when inventory levels are low. The system should also be able to handle different inventory categories and pricing options.

Social media integration

It can help customers share their orders and experiences with others.

The system should allow customers to share their orders on social media platforms like Facebook, Twitter, and Instagram. This will help in building brand awareness and attracting new customers.

User friendly interface - Pizza Ordering System

User-friendly interface

A user-friendly interface is essential for a pizza ordering system. It should be simple to use and navigate. The interface should be intuitive and easy to understand, with clear instructions and buttons. The system should be designed to be user-friendly for all types of customers, including those who are not tech-savvy. The interface should be visually appealing and easy to read, with clear and concise text. The system should also be responsive and work well on all types of devices, including desktops, laptops, tablets, and smartphones.

third party intergration - Pizza Ordering System

Third-Party Integration

It is a key feature of a modern pizza ordering system that allows businesses to integrate with third-party platforms and services to enhance their customers’ experience. With third-party integration, pizza ordering systems can seamlessly connect with other systems and services, such as payment gateways, delivery services, loyalty programs, and more.

In the case of a pizza ordering system, third-party integration can be particularly valuable for restaurants that rely on delivery services. By integrating with third-party delivery platforms like Grubhub, Uber Eats, or DoorDash, a pizza restaurant can expand its customer reach beyond its own delivery radius, offering its products to a larger audience.

He is the founder of Tenacious Techies, a leading digital agency servicing clients across the world. Till date, he has helped hundreds of businesses in developing their own website, app ideas and digital marketing. Jigar is a foodie and have developed FoodChow to help restaurants owners to grow their profit and sales. If you are looking to start your own online businesses or want to take your existing business online, contact him today.
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