Return Policy for FoodChow
Customers can cancel an order before it is confirmed by the restaurant owner. Once the order is confirmed, cancellations may not be possible. Any applicable fees or charges related to cancellations should be clearly communicated to the customers. Restaurant-Initiated Cancellations:
Restaurants reserve the right to cancel an order due to unforeseen circumstances, such as unavailability of items, technical issues, or any other valid reason. In such cases, customers will be notified promptly, and any payment made will be refunded. Refunds:
Returns Due to Quality Issues:
If customers receive food that does not meet the expected quality standards or deviates significantly from the order specifications, they may request a return. Supporting evidence, such as photos, may be required. Returns Process:
Customers can initiate a return request through the FoodChow platform. The request will be reviewed, and if validated, a refund or replacement may be offered. Contact Information:
For any questions or concerns regarding orders, cancellations, refunds, or returns, please contact our customer support team at email@example.com.
Modifications to the Policy:
FoodChow reserves the right to modify this return policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
Thank you for choosing FoodChow.